🧬 Privacy Policy

1. Information We Collect

Personal & Academic Information

• Name, phone number, email address
• Class, school/college, academic history
• Age, location, educational background
• Parent/guardian details (for minors)
• Payment details (securely processed)
• Profile photos or verification documents
• Academic goals and subject preferences

Technical Information

• IP address, device & browser details
• Login timestamps and session duration
• Navigation behavior and feature usage
• Course progress and engagement analytics

Educational Data

• Mock tests, assessments, and scores
• Video lecture viewing patterns
• Study material access and downloads
• Doubt-resolution and interaction history

2. How We Use Your Information

• Deliver personalized biology coaching
• Track academic performance and growth
• Send class updates, reminders, and alerts
• Provide technical and academic support
• Improve course quality and learning outcomes
• Process payments and subscriptions securely
• Ensure legal compliance and platform safety

Success stories or testimonials are shared only with your explicit written consent.

3. Information Sharing

We do not sell your personal information.

• With consent: testimonials, referrals
• Service partners: payments, cloud storage, analytics
• Legal obligations: regulatory or lawful requests
• Business transfers: mergers or restructuring

4. Data Security

Our Safeguards

• SSL-encrypted data transmission
• Encrypted storage and secure servers
• Access-controlled staff authentication
• Regular audits and security reviews

Your Role

• Protect your login credentials
• Avoid sharing accounts
• Log out from public devices
• Report suspicious activity immediately

No digital system is completely risk-free. Shared responsibility strengthens protection.

5. Your Rights

• Access and update your personal data
• Request a copy of stored information
• Download academic records
• Withdraw consent at any time
• Delete your account and data

6. Cookies & Tracking

• Essential cookies for functionality
• Analytics cookies for improvement
• Preference cookies for personalization

You can manage cookies via your browser settings.

7. Children’s Privacy

• Mandatory parental consent for minors
• Parental access to academic progress
• No targeted advertising to children
• Enhanced protection for minor accounts

8. Data Retention

• Active accounts: retained during use
• Inactive accounts: deleted after 2 years
• Academic records: retained for 5 years
• Payment records: retained for 7 years