🧬Privacy Policy

Personal Information

When you register with Let's Persue or use our services, we may collect the following information:

• Full name and contact details (phone number, email address)
• Academic information (class, school/college details, previous exam scores)
• Demographic information (age, location, educational background)
• Parent/Guardian contact information (for students under 18)
• Payment information (processed through secure payment gateways)
• Profile pictures and identification documents (when required)
• Academic goals and subject preferences

Technical Information

• IP address and device information
• Browser type and version
• Login timestamps and session duration
• Course progress and performance analytics
• Website navigation patterns and preferences

Educational Data

• Test scores and assessment results
• Study material interactions and downloads
• Video lecture viewing patterns
• Mock test performances and analysis
• Doubt clarification records

We use your personal information for the following purposes:

• Educational Services: Providing personalized biology coaching, study materials, and exam preparation resources
• Performance Tracking: Monitoring your academic progress and providing detailed analytics
• Communication: Sending important updates about classes, exam schedules, and educational content
• Customer Support: Resolving queries and providing technical assistance
• Course Improvement: Analyzing user feedback to enhance our teaching methods and content
• Payment Processing: Managing subscriptions and processing payments securely
• Legal Compliance: Meeting regulatory requirements and protecting against fraud

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

With Your Consent

• Success stories and testimonials (only with explicit written consent)
• Academic achievements for recognition purposes
• Referral programs and student communities

Service Providers

• Payment processors for secure transactions
• Cloud storage providers for data backup
• Communication platforms for online classes
• Analytics services to improve our platform

Legal Requirements

• Compliance with applicable laws and regulations
• Response to legal proceedings or government requests
• Protection of our rights and preventing fraud
• Emergency situations involving student safety

Business Transfers

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity, subject to the same privacy protections.

We implement robust security measures to protect your personal information:

Technical Safeguards

• SSL encryption for all data transmissions
• Secure servers with regular security updates
• Multi-factor authentication for staff access
• Regular security audits and penetration testing
• Encrypted storage of sensitive information

Administrative Measures

• Strict access controls and authorization protocols
• Regular staff training on data protection
• Confidentiality agreements with all employees
• Incident response procedures for data breaches

Your Role in Security

• Keep your login credentials confidential
• Log out from shared devices
• Report suspicious activities immediately
• Use strong, unique passwords

You have several rights regarding your personal information:

Access and Correction

• View and update your profile information anytime
• Request a copy of all data we hold about you
• Correct any inaccurate or outdated information
• Update your communication preferences

Data Portability

• Download your academic records and progress reports
• Export your study materials and notes
• Transfer your data to another educational platform

Deletion and Withdrawal

• Delete your account and associated data
• Withdraw consent for specific data uses
• Opt-out of marketing communications
• Remove consent for success story sharing

Communication Preferences

• Choose types of notifications you receive
• Set frequency of educational updates
• Opt-out of promotional content
• Customize study reminders and alerts

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights to improve our services

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your learning experience.

Third-Party Services

We may use third-party analytics tools (like Google Analytics) to understand user behavior and improve our platform. These services have their own privacy policies.

We take special care when handling information from students under 18:

Parental Consent

• Parental/guardian consent required for registration
• Parents have access to their child's academic progress
• Regular communication with parents about performance
• Parents can request data deletion or account closure

Limited Data Collection

• We collect only information necessary for educational services
• No behavioral advertising to children
• Enhanced security measures for minor accounts
• Regular review of data retention policies

Retention Periods

• Active Accounts: Data retained while account is active
• Inactive Accounts: Deleted after 2 years of inactivity
• Academic Records: Retained for 5 years for verification purposes
• Payment Records: Kept for 7 years for tax and legal compliance
• Communication Logs: Deleted after 1 year unless required for disputes

Data Storage

• Data stored in secure Indian data centers
• Regular backups to prevent data loss
• Compliance with Indian data protection laws
• Secure deletion of expired data

Your data is primarily stored and processed in India. In rare cases where international transfers are necessary (such as for cloud services or analytics), we ensure:

• Adequate protection standards are maintained
• Data transfer agreements are in place
• Compliance with applicable international laws
• Your explicit consent when required

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:

• Notification: We'll notify you of significant changes via email or platform notification
• Effective Date: Changes become effective 30 days after notification
• Continued Use: Using our services after changes indicates acceptance
• Opt-Out: You can close your account if you disagree with changes

If you have any concerns about how we handle your data or wish to file a complaint:

Internal Grievance

• Contact our Data Protection Officer at privacy@letspersue.com
• We will acknowledge your complaint within 48 hours
• Resolution will be provided within 30 days
• You will receive a detailed response explaining our actions

External Remedies

If you're not satisfied with our response, you may approach appropriate regulatory authorities or consumer forums as per applicable laws.